Our Corporate Philosophy

Close customer contact for hands-on service

Complementing its high-value, high-quality product range, HAGESÜD offers full service in an equally high-value package of technical competency.

Modern management

A dedicated human resource of thoroughly trained, highly qualified people backed up by decades of experience and accumulated know-how, and an efficiently streamlined, stringently structured, market-oriented business administration have made solid, results-oriented thinking a hallmark of HAGESÜD's management culture.

Top quality that leads the way

	With a time-tested, sophisticated quality assurance system in place, as attested to by DIN EN ISO 9001:2000 certification, our commitment to state-of-the-art top technology and maximum product performance is manifest and visibly documented. We purchase and process only the best of raw materials nature has to offer, always.

Perfection of taste

The use of future-oriented, cutting-edge technologies and our "ELDOFROST" seal of quality together guarantee greater seasoning strength, more richness in flavor and unlimited trueness to taste.

Product tests - a cornerstone of performance

Our "Guaranteed Lab-Tested" quality seal comes as a pledge of HAGESÜD's uncompromising commitment to quality: Complex high-quality performance, supported by own research and active contacts within the scientific community.

The human resource: Supporting element of the company as a whole

To HAGESÜD, the finding that dedicated people with many years in a company's employ bring a high sense of responsibility to their jobs and that extra commitment to building close customer relationships, has been a concept firmly anchored in our corporate philosophy for many decades now. Modern work stations, complete with the most recent communications systems, support morale and motivate staffers to turn out their best performance, and do so every day.

State-of-the-art technology for optimum state of perfection

To liberate precious ethereal oils as gently and yet as intensely as possible, while assuring optimum taste and visual appearance at the same time, requires an interplay of sophisticated logistics and highly advanced processing technology.

Well-founded technical knowledge, long years of practical experience and technological systems of the most recent technological generation-but nonetheless field-proven in practice-all add up to a set of preconditions fulfilled, so HAGESÜD INTERSPICE can deliver on its promise of quality at all times.

Our quality guarantee is based on fully automatic, process-controlled production sequencing in a closed cycle, totally free from manual intervention of any kind.

Customer service: a partnering relationship in our customers' best interest

Technical expertise, new ideas for production and sales, individualized consulting service and innovation together form the base for trustful cooperation.

Reason enough for HAGESÜD to offer plant and need-specific solutions in the form of

• technical in-house training sessions;
• seminars;
• ideas for new recipes;
• product literature and sales tools such as HAGESÜD POST, for example;
• competent spice-consulting field service on location;
• and an active marketing support function organized to analyze market problems, and to assist customers with innovative idea support.

Direct customer communications

HAGESÜD INTERSPICE takes full advantage of all of today's communications channels, wherever utilizing them helps us to serve our customers, fulfilling their requests and catering to their needs as rapidly as possible.

To bring customers' personally placed orders, inquiries and recipe requests to expeditious completion, HAGESÜD field representatives tap all data into their laptops instantly and transmit all information forthwith, via telecommunication lines, to the home office. And the Internet offers yet another great opportunity for making direct, more in-depth communications a rapid reality.